Account & data
Delete your Horus Arcade account
You can delete your Horus Arcade account and the game data connected to it, whether you signed in with Google or Apple or played as a guest.
Delete it in the app
- Open Horus Arcade and go to Settings.
- Tap Delete account and confirm.
- Your account and its data are deleted right away, and the app starts fresh as a guest.
No app? Ask us by email
- Email ibassemtarek@gmail.com with the subject Delete my Horus Arcade account.
- If you signed in with Google or Apple, send the request from the email address linked to your Horus Arcade account. If you played as a guest, say so and include your in-game display name and approximate date you last played.
- We may ask for additional details to verify that the account is yours. After verification, we will process the request and confirm when it is complete.
Email an account deletion request
You do not need to provide a password or payment card information. You can also use this page if you no longer have the app installed.
Data we delete
- Your Horus Arcade account, profile and sign-in link (Sign in with Apple access is revoked too).
- Saved game progress, scores, coins, unlocks and match activity associated with your account.
- Notification tokens and other account-linked data held by the Horus Arcade backend.
Data that may remain
- Short-lived server logs and ad reward records may remain for up to 90 days for security and fraud prevention.
- Purchase or transaction records may be kept where needed for legal obligations, refunds or fraud prevention, for the period those purposes require.
- Google Play, the App Store, RevenueCat and advertising partners manage data under their own policies. Contact them for requests about data they hold.
Deleting your Horus Arcade account does not cancel an active Premium subscription. Cancel it in Google Play or in your Apple ID subscriptions. To remove data stored only on your device, clear the app's storage or uninstall it.